Tech Help
Something not working? Find your issue below or contact me directly.
Can't find your answer below? Email me at khat03@ad.unc.edu with a description of the problem, your device, and your browser. I respond within 48 hours on weekdays.
Common Issues
Solve It Yourself: Common Problems
Compatibility
Supported Browsers & Devices
| Browser / Device | Status | Notes |
|---|---|---|
| Chrome (desktop & mobile) | ✅ Fully supported | Recommended |
| Firefox (desktop & mobile) | ✅ Fully supported | None |
| Safari (Mac & iPhone) | ✅ Fully supported | None |
| Edge | ✅ Fully supported | None |
| Internet Explorer | ❌ Not supported | Use any modern browser instead |
| Smartphone | ✅ All modules work on mobile | No app download required |
Privacy & Data
Tool Privacy Policies
This course uses five external tools. Links to each tool's official privacy policy are below.
Contact
Still Stuck? Contact the Instructor
Email khat03@ad.unc.edu with:
- A description of what you were trying to do
- What happened instead
- Your device type (phone, laptop, tablet)
- Your browser and version if you know it
I respond within 48 hours on weekdays.
Optional: Embed a contact form here
Google Form with fields: Name, Email, Issue Description, Device, Browser
Google Form with fields: Name, Email, Issue Description, Device, Browser